Field Services
Automotive Finance, Credit Unions and Mortgage Companies recognize the benefits of having an agent in the field to facilitate contact with their collections department. For a reasonable fee, Veritas National Field Service can get your customer on the phone and help resolve your delinquency issues. The standard $50 Field Visit Fee is only a small fraction of what a normal repossession, charge-off or foreclosure costs. Over 85% of our field call customers will contact your company! Even with 1/10th that success rate, your collection department will come out ahead and help you mitigate losses.
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Automotive Finance
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Field Visit to customer residence or place of employment |
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Delivery of customized note requesting contact if borrower absent. |
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Digital photograph of address visited, including collateral if present. |
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If residence, contact made with neighbors to confirm address if borrower absent. |
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Click here for example note |
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Mortgage Lenders
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Field Visit to residence or place of employment. |
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Delivery of customized note requesting contact. |
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Detailed notes on condition of building if mortgagee absent. |
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Multiple digital photographs of dwelling. |
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If building looks unoccupied, contact will be made with neighbors to determine if borrower has vacated the premises. |
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